Practice Brief: Tips for Having Difficult Conversations (downloadable PDF)
We all have to face challenging conversations in our lives—at work, at home, among friends, or over family dinners during the holidays. We might have to deliver bad news, talk about a delicate subject, or discuss something that needs to change. Tackling tricky subjects can be not just hard, but scary. Outcomes are uncertain. Will we say the right thing? Get the resolution we hope for? Maybe find out just how wrong we are? A recent review of advice on how to have difficult conversations reveals two important things to do to get started: one, have them as soon as you can and two, prepare for them. This Practice Brief gives you answers in how to prepare for these conversations and many resources to help with this journey.